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Regulator-posted notice

Breach notice filed by Aetna (January 2019)

Organization named: Aetna Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Hacking/IT Incident

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of Jan. 30, 2019.

Organization as reported
Aetna, CT
Entity type as reported
Health Plan
Category as reported
Hacking/IT Incident
Location of information as reported
Email
Submission date
Jan. 30, 2019
Observed by BreachRecords
2026-10-18 16:15 UTC (revision 13550, row:4689)
Archived copy
Held in the private archive (provenance)

On October 11, 2018, a business associate (BA), BenefitMall, discovered a phishing attack which affected the protected health information (PHI) of 2,030 of the covered entity’s (CE) individual members, including demographic, financial, and health plan information. The BA notified the CE of the breach on December 11, 2018, and the CE provided breach notification to HHS, affected individuals, and the media. OCR reviewed the CE’s policies, procedures, and the executed BA agreement as it relates to this breach. The policies appear to be in compliance with the Privacy Rule. As a result of the breach, the BA implemented two-factor authentication and retrained employees.

The source's own words, from the revision above.

Figures, per source

  • 2,030 individuals affected (total reported), as reported by the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals), source date Jan. 30, 2019, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

  • Submission date at the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals)
  • Observed by BreachRecords (revision 13550)
  • Approved by a reviewer

Organizations linked by a reviewer

  • Aetna Named as the covered entity Provisional: identity as filed, not yet matched to the directory Linked 2026-10-19, method provisional.

Archived evidence

  • 3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
    text/csv, 5,530,996 bytes, from the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals), retrieved 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

Request a correction

A record that disagrees with its source, names the wrong organization or duplicates another is corrected after review. This form is about Breach notice filed by Aetna (January 2019). We acknowledge every request within two business days. We reply by email.

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