HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Jan. 23, 2023.
- Organization as reported
- AppleCare, LLC, GA
- Entity type as reported
- Healthcare Provider
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- Jan. 23, 2023
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 10945, row:2084)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), AppleCare, reported that an employee of its business associate (BA) inadvertently mailed the protected health information (PHI) of 512 individuals to the wrong recipients. The PHI involved included names and financial information. The CE notified HHS, affected individuals, the media, and provided substitute notice on its website. In response to the breach the CE retrained the workforce member responsible and strengthened its administrative safeguards. OCR provided technical assistance regarding the HIPAA Rules.