HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Nov. 8, 2019.
- Organization as reported
- Arizona Dental Insurance Services, Inc. d.b.a. Delta Dental of Arizona, AZ
- Entity type as reported
- Health Plan
- Category as reported
Hacking/IT Incident
- Location of information as reported
- Submission date
- Nov. 8, 2019
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 13140, row:4279)
- Archived copy
- Held in the private archive (provenance)
Arizona Dental Insurance Services dba Delta Dental of Arizona, the covered entity (CE), reported that an employee was the victim of an email phishing scheme that affected the electronic protected health information (ePHI) of approximately 24,769 individuals. The ePHI involved included names, dates of birth, addresses, Social Security numbers, health insurance information, drivers’ license numbers, other identifiers, financial information, and treatment information. The CE notified HHS, affected individuals, the media, and provided complimentary credit and identity theft restoration services. In addition, a toll-free phone number was set up for questions or concerns. In its mitigation efforts, the CE implemented additional administrative and technical safeguards and retrained its staff on the proper methods of identifying fraudulent email communications. OCR provided technical assistance to the CE and obtained assurances that the CE implemented the corrective actions noted.