HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of May 5, 2017.
- Organization as reported
- Blue Cross and Blue Shield of Kansas City, MO
- Entity type as reported
- Health Plan
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Other
- Submission date
- May 5, 2017
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 14192, row:5331)
- Archived copy
- Held in the private archive (provenance)
Blue Cross Blue Shield of Kansas City (Blue KC), the covered entity (CE), discovered that an error caused protected health information (PHI) to be mailed to the wrong recipients. This breach affected 725 individuals. The PHI involved included group health plan numbers and member identification numbers. Blue KC notified all affected individuals and media outlets. To prevent future incidents of this nature, Blue KC added quality checks and secondary reviews for all future mailings. The employee was re-trained. OCR obtained assurances that the CE implemented the corrective actions noted above.