HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Nov. 7, 2013.
- Organization as reported
- Blue Cross and Blue Shield of North Carolina, NC
- Entity type as reported
- Health Plan
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- Nov. 7, 2013
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 15271, row:6410)
- Archived copy
- Held in the private archive (provenance)
On October 14, 2013, the covered entity (CE), Blue Cross Blue Shield of North Carolina, impermissibly disclosed the protected health information (PHI) of 687 individuals when an employee inadvertently mailed notices regarding policy changes to incorrect addresses. The PHI involved in the breach included names. The CE provided breach notification to HHS and affected individuals. Following the breach the CE sanctioned the responsible workforce member. As a result of OCR’s investigation, the CE provided media notice and established a toll-free number for affected individuals. Additionally, the CE improved safeguards by retraining employees and initiating a regular review of mailing procedures.