HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of April 15, 2022.
- Organization as reported
- Canon Business Process Services Inc, NY
- Entity type as reported
- Business Associate
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- April 15, 2022
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 11521, row:2660)
- Archived copy
- Held in the private archive (provenance)
Canon Business Process Services, the business associate (BA), reported that an employee inadvertently mailed the protected health information (PHI) of 8,015 individuals to the wrong recipients. The PHI involved included names, health insurance information, claims information, and other treatment information. The BA notified HHS, affected individuals, the media, and posted substitute notice on its website. In its mitigation efforts, the BA implemented additional administrative, technical, and security safeguards to better protect its sensitive data. All staff were retrained.