HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of April 20, 2018.
- Organization as reported
- Capital District Physicians’ Health Plan, NY
- Entity type as reported
- Health Plan
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- April 20, 2018
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 13846, row:4985)
- Archived copy
- Held in the private archive (provenance)
A business associate (BA), Change Healthcare, mailed 839 Explanation of Benefits (EOB) documents, with individuals' identification numbers visible in the address windows of the envelopes, to the covered entity's (CE) health plan members. The CE, Capital District Physicians’ Health Plan, provided breach notification to HHS, affected individuals, and the media. Following the breach, the BA removed member numbers from the address field for future mailings. The CE instituted additional testing and quality assurance procedures with its programming team to help ensure that similar errors do not reoccur. OCR obtained assurances that the CE implemented the corrective actions listed.