BreachScout BreachScout Breach Records

Regulator-posted notice

Breach notice filed by CareCentrix, Inc. (July 2019)

Organization named: CareCentrix, Inc. Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Hacking/IT Incident

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS Office for Civil Rights breach portal with a submission date of July 11, 2019.

Organization as reported
CareCentrix, Inc., CT
Entity type as reported
Healthcare Provider
Category as reported
Hacking/IT Incident
Location of information as reported
Network Server
Submission date
July 11, 2019
Observed by BreachRecords
2026-10-18 16:15 UTC (revision 13335, row:4474)
Archived copy
Held in the private archive (provenance)

CareCentrix, Inc., the covered entity (CE), reported that its business associate (BA), American Medical Collection Agency, discovered unauthorized access to its web payment portal. The breach affected 467,621 individuals and the protected health information (PHI) involved included identification numbers, insurance information, names, dates of birth, addresses, phone numbers, social security numbers, and financial information. CareCentrix notified all affected individuals as well as the media. As a result of the breach, CareCentrix dissolved its business associate relationship.

The source's own words, from the revision above.

Figures, per source

  • 467,621 individuals affected (total reported), according to the HHS Office for Civil Rights breach portal, source date July 11, 2019, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

  • Submission date (HHS Office for Civil Rights breach portal)
  • Observed by BreachRecords (revision 13335)
  • Approved by a reviewer

Organizations linked by a reviewer

  • CareCentrix, Inc. Named as the covered entity Provisional: identity as filed, not yet matched to the directory Linked 2026-10-19, method provisional.

Archived evidence

  • 3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
    text/csv, 5,530,996 bytes, retrieved from HHS Office for Civil Rights breach portal, 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

Request a correction

A record that disagrees with its source, names the wrong organization or duplicates another is corrected after review. This form is about Breach notice filed by CareCentrix, Inc. (July 2019). We acknowledge every request within two business days. We reply by email.

The form is being set up. Check back soon.