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Regulator-posted notice

Breach notice filed by Cigna (May 2019)

Organization named: Cigna Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Hacking/IT Incident

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS Office for Civil Rights breach portal with a submission date of May 16, 2019.

Organization as reported
Cigna, CT
Entity type as reported
Health Plan
Category as reported
Hacking/IT Incident
Location of information as reported
Other
Submission date
May 16, 2019
Observed by BreachRecords
2026-10-18 16:15 UTC (revision 13401, row:4540)
Archived copy
Held in the private archive (provenance)

The covered entity (CE), Cigna, reported that its business associate (BA), Availity had fraudulent provider accounts on its provider portal. This breach affected 3,720 individuals and the protected health information (PHI) involved included names, dates of birth, addresses, and health insurance information. Cigna notified HHS, affected individuals, and the media. Cigna also provided two years of complimentary identity protection services.

The source's own words, from the revision above.

Figures, per source

  • 3,720 individuals affected (total reported), according to the HHS Office for Civil Rights breach portal, source date May 16, 2019, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

  • Submission date (HHS Office for Civil Rights breach portal)
  • Observed by BreachRecords (revision 13401)
  • Approved by a reviewer

Organizations linked by a reviewer

  • Cigna Named as the covered entity Provisional: identity as filed, not yet matched to the directory Linked 2026-10-19, method provisional.

Archived evidence

  • 3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
    text/csv, 5,530,996 bytes, retrieved from HHS Office for Civil Rights breach portal, 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

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