Regulator-posted notice

Breach notice filed by Cigna Home Delivery Pharmacy (November 2015)

Organization named: Cigna Home Delivery Pharmacy Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Unauthorized Access/Disclosure

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of Nov. 23, 2015.

Organization as reported: Cigna Home Delivery Pharmacy, CT
Entity type as reported: Healthcare Provider
Category as reported: Unauthorized Access/Disclosure
Location of information as reported: Paper/Films
Submission date: Nov. 23, 2015
Observed by BreachRecords: 2026-10-18 16:15 UTC (revision 14666, row:5805)
Archived copy: Held in the private archive (provenance)

A printing error affected 592 individuals, living in 13 states: The covered entity (CE) printed two customer letters on one sheet of paper (front and back) during a mailing to customers. The protected health information involved in the breach included names, mailing addresses, and medication information. The CE provided breach notification to HHS and affected individuals and provided free credit monitoring services. To prevent a printing error from occurring in the future, the CE implemented a new letter creation procedure. OCR obtained assurances that the CE implemented the corrective actions noted above.
The source's own words, from the revision above.

Figures, per source

592 individuals affected (total reported), as reported by the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals), source date Nov. 23, 2015, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

2015-11-23Submission date at the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals)
2026-10-18Observed by BreachRecords (revision 14666)
2026-10-19Approved by a reviewer

Organizations linked by a reviewer

Cigna Home Delivery Pharmacy Named as the covered entity Provisional: identity as filed, not yet matched to the directory Linked 2026-10-19, method provisional.

Archived evidence

3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
text/csv, 5,530,996 bytes, from the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals), retrieved 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

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