HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Aug. 8, 2019.
- Organization as reported
- Community Health Choice, Inc., TX
- Entity type as reported
- Health Plan
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- Aug. 8, 2019
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 13280, row:4419)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), Community Health Choice, reported that APS Fulfillment Inc., a subcontractor of its business associate (BA), Softheon Inc., mailed documents containing the protected health information (PHI) of 7,855 individuals to the wrong recipients. The PHI involved included names, addresses, health insurance information, and financial data. The CE notified HHS, affected individuals, and the media. The CE and BA entered into a corrective action plan to prevent future incidents.