HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Oct. 27, 2017.
- Organization as reported
- Cook County Health & Hospitals System, IL
- Entity type as reported
- Healthcare Provider
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Network Server
- Submission date
- Oct. 27, 2017
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 14017, row:5156)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), Cook County Health & Hospitals System (CCHHS), reported that its business associate (BA), Experian Health (Experian), discovered an error in the upgrade of two billing platforms which resulted in the delivery of protected health information (PHI) to the wrong recipients. The PHI involved included names, dates of birth, treatment information, and health insurance information. This breach affected 727 individuals. CCHHS notified HHS, affected individuals, the media, and provided substitute notice. To mitigate this issue, Experian reverted back to its older billing platform to rectify this issue.