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Regulator-posted notice

Breach notice filed by Dallas County Mental Health Mental Retardation Center dba Metrocare Services (November 2017)

Organization named: Dallas County Mental Health Mental Retardation Center dba Metrocare Services Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Hacking/IT Incident

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS Office for Civil Rights breach portal with a submission date of Nov. 17, 2017.

Organization as reported
Dallas County Mental Health Mental Retardation Center dba Metrocare Services, TX
Entity type as reported
Healthcare Provider
Category as reported
Hacking/IT Incident
Location of information as reported
Email
Submission date
Nov. 17, 2017
Observed by BreachRecords
2026-10-18 16:15 UTC (revision 13998, row:5137)
Archived copy
Held in the private archive (provenance)

The covered entity (CE), Dallas County Mental Health Mental Retardation Center dba Metrocare Services, reported that several employees were the victims of an email phishing attack that affected the electronic protected health information (ePHI) of 120,259 individuals. The ePHI involved included names, addresses, dates of birth, drivers’ license numbers, Social Security numbers, and medical treatment information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE implemented additional administrative, technical, and security safeguards to better protect its ePHI. In addition, the CE retrained its workforce members on the proper methods of identifying fraudulent email communications. OCR obtained assurances that the CE implemented the corrective actions noted.

The source's own words, from the revision above.

Figures, per source

  • 120,259 individuals affected (total reported), according to the HHS Office for Civil Rights breach portal, source date Nov. 17, 2017, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

  • Submission date (HHS Office for Civil Rights breach portal)
  • Observed by BreachRecords (revision 13998)
  • Approved by a reviewer

Organizations linked by a reviewer

Archived evidence

  • 3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
    text/csv, 5,530,996 bytes, retrieved from HHS Office for Civil Rights breach portal, 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

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