HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of April 5, 2019.
- Organization as reported
- Dallas County Mental Health Mental Retardation Center dba Metrocare Services, TX
- Entity type as reported
- Healthcare Provider
- Category as reported
Hacking/IT Incident
- Location of information as reported
- Submission date
- April 5, 2019
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 13469, row:4608)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), Dallas County Mental Health Mental Retardation Center dba Metrocare Services, reported that several employees were the victims of an email phishing attack that affected the electronic protected health information (ePHI) of 5,290 individuals. The ePHI involved included names, addresses, dates of birth, drivers’ license numbers, Social Security numbers, and medical treatment information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE implemented additional administrative, technical, and security safeguards to better protect its ePHI. In addition, the CE retrained its workforce members on the proper methods of identifying fraudulent email communications. OCR obtained assurances that the CE implemented the corrective actions noted.