HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of April 3, 2025.
- Organization as reported
- Dallas County MHMR dba Metrocare Services, TX
- Entity type as reported
- Healthcare Provider
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Email, Network Server
- Submission date
- April 3, 2025
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 9368, row:507)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), Dallas County MHMR dba Metrocare Services, reported that an employee sent unencrypted emails to third parties which included the protected health information (PHI) of 553 individuals. The PHI involved included clinical and demographic information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE provided complimentary credit monitoring services to the affected individuals, implemented additional administrative, technical, and security safeguards, and retrained workforce members to better protect its PHI.