HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of April 16, 2021.
- Organization as reported
- ElderServe Health, Inc. dba RiverSpring Health Plans, NY
- Entity type as reported
- Health Plan
- Category as reported
Hacking/IT Incident
- Location of information as reported
- Submission date
- April 16, 2021
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 12217, row:3356)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), ElderServe Health dba RiverSpring Health Plans, reported that an employee was the victim of an email phishing scheme that affected the electronic protected health information (ePHI) of 31,195 individuals. The ePHI involved included names, dates of births, addresses, Social Security numbers, diagnoses/conditions, lab results, medications prescribed, health insurance information, and other treatment information. The CE notified HHS, affected individuals, the media, and posted substitute notice on its website. In its mitigation efforts, the CE implemented additional administrative, technical, and security safeguards to better protect its ePHI. In addition, the CE retrained its workforce members on the proper methods of identifying fraudulent email communications.