HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of June 12, 2015.
- Organization as reported
- Global Care Delivery, Inc., TX
- Entity type as reported
- Business Associate
- Category as reported
Theft
- Location of information as reported
- Laptop
- Submission date
- June 12, 2015
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 14773, row:5912)
- Archived copy
- Held in the private archive (provenance)
Five password-protected, but unencrypted laptop computers were stolen from Global Care Delivery, a business associate (BA) of the covered entity (CE), North Shore LIJ Health System in September 2014. The laptops contained the protected health information (PHI) of 18,213 individuals, including names, dates of birth, insurance identification numbers (which contained social security numbers), and diagnoses and/or treatment codes related to claims. The BA notified police at the time of the incident, but did not notify the CE until May 11, 2015. The BA retained Knoll, Inc. to assist with individual notification and provide call center services to answer questions from individuals impacted by the breach. Breach notification was provided to HHS and affected individuals, and the BA offered complimentary one-year identity theft protection services. The business relationship between the CE and BA ended effective May 11, 2015. The BA has closed its business.