HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Nov. 20, 2020.
- Organization as reported
- Harvard Pilgrim Health Care, Inc., MA
- Entity type as reported
- Business Associate
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- Nov. 20, 2020
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 12493, row:3632)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), Harvard Pilgrim Health Care, reported that it mistakenly mailed the protected health information (PHI) of 8,027 individuals to the wrong recipients. The PHI involved included names, dates of birth, phone numbers, medications prescribed, diagnoses, and other treatment information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE strengthened its administrative and technical safeguards and retrained its employees. OCR obtained assurances that the CE implemented the corrective actions noted.