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Regulator-posted notice

Breach notice filed by HM Health Solutions (September 2020)

Organization named: HM Health Solutions Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Unauthorized Access/Disclosure

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS Office for Civil Rights breach portal with a submission date of Sept. 17, 2020.

Organization as reported
HM Health Solutions, PA
Entity type as reported
Business Associate
Category as reported
Unauthorized Access/Disclosure
Location of information as reported
Paper/Films
Submission date
Sept. 17, 2020
Observed by BreachRecords
2026-10-18 16:15 UTC (revision 12643, row:3782)
Archived copy
Held in the private archive (provenance)

HM Health Solutions, the business associate (BA), reported that its business associate (BA) sent boxes containing the protected health information (PHI) of 1,798 individuals to the wrong recipients. The PHI involved included names, addresses, diagnoses, medical conditions, and claims information. The BA notified HHS, affected individuals, the media, and posted substitute notice on its website. Complimentary credit monitoring services were also provided. In its mitigation efforts, the BA implemented additional administrative safeguards and retrained its staff. OCR obtained assurances that the BA implemented the corrective actions noted.

The source's own words, from the revision above.

Figures, per source

  • 1,798 individuals affected (total reported), according to the HHS Office for Civil Rights breach portal, source date Sept. 17, 2020, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

  • Submission date (HHS Office for Civil Rights breach portal)
  • Observed by BreachRecords (revision 12643)
  • Approved by a reviewer

Organizations linked by a reviewer

  • HM Health Solutions Named as a service provider Provisional: identity as filed, not yet matched to the directory Linked 2026-10-19, method provisional.

Archived evidence

  • 3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
    text/csv, 5,530,996 bytes, retrieved from HHS Office for Civil Rights breach portal, 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

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A record that disagrees with its source, names the wrong organization or duplicates another is corrected after review. This form is about Breach notice filed by HM Health Solutions (September 2020). We acknowledge every request within two business days. We reply by email.

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