HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of Oct. 17, 2017.
- Organization as reported
- Insulet Corporation, MA
- Entity type as reported
- Healthcare Provider
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Network Server
- Submission date
- Oct. 17, 2017
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 14029, row:5168)
- Archived copy
- Held in the private archive (provenance)
On August 18, 2017, a business associate (BA), Brainshark Inc., had a technical error that caused 3,732 email addresses of the covered entity's (CE) customers to be seen by other customers. The CE contacted the BA and the entities worked together to deactivate the training module that caused the error and investigate the incident. Upon notice of the technical error, Brainshark disabled the CE's site and all further access to the presentation that was involved in the breach. The CE provided breach notification to HHS and the affected individuals. OCR obtained assurances that the CE implemented the corrective actions noted above. In addition, the CE terminated its contract with the BA.