HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Jan. 25, 2016.
- Organization as reported
- Livongo Health, Inc., IL
- Entity type as reported
- Healthcare Provider
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- Jan. 25, 2016
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 14627, row:5766)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE) learned that its business associate (BA) mislabeled certain packages containing lancet devices so that the devices were sent and delivered to the correct address, but the shipping label stated the wrong name for the CE's members. The label included the wrong member’s name and information from which it could be incorrectly inferred that the individual was to receive a lancet device from the CE and had diabetes. This breach affected 1,950 individuals. The CE provided breach notice to HHS and affected individuals. Following the breach, the CE terminated its relationship with this BA, added a quality assurance process, and communicated the new process to its staff. OCR obtained documented assurances that the CE implemented the corrective actions listed above.