HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of Jan. 11, 2010.
- Organization as reported
- Merkle Direct Marketing, MD
- Entity type as reported
- Business Associate
- Category as reported
Theft
- Location of information as reported
- Paper/Films
- Submission date
- Jan. 11, 2010
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 16112, row:7251)
- Archived copy
- Held in the private archive (provenance)
The covered entity's (CE) business associate (BA) mailed protected health information (PHI) of approximately 15,000 individuals to incorrect addresses due to an error in its quarterly address update process. The mailing contained demographic information, explanations of benefits, clinical information, and diagnoses. Upon discovery of the breach, the CE collected the returned mail and verified that it had not been delivered, and updated its HIPAA policies and procedures. Following OCR's investigation, the CE was able to recover all or nearly all of the misdirected envelopes.