HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of Nov. 18, 2022.
- Organization as reported
- Nuance Communications, Inc., MA
- Entity type as reported
- Business Associate
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Electronic Medical Record
- Submission date
- Nov. 18, 2022
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 11038, row:2177)
- Archived copy
- Held in the private archive (provenance)
The business associate (BA), Nuance Communications, reported that its employee impermissibly accessed the protected health information (PHI) of 4,830 individuals. The PHI involved included names, addresses, medications, diagnoses, lab results, drivers’ license numbers, dates of birth, financial information, and claims information. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA sanctioned the employee, implemented additional technical safeguards, and provided complimentary credit monitoring services to affected individuals.