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Regulator-posted notice

Breach notice filed by Optum Financial Services (November 2025)

Organization named: Optum Financial Services Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Unauthorized Access/Disclosure

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS Office for Civil Rights breach portal with a submission date of Nov. 13, 2025.

Organization as reported
Optum Financial Services, MN
Entity type as reported
Business Associate
Category as reported
Unauthorized Access/Disclosure
Location of information as reported
Paper/Films
Submission date
Nov. 13, 2025
Observed by BreachRecords
2026-10-18 16:15 UTC (revision 9093, row:232)
Archived copy
Held in the private archive (provenance)

The business associate (BA), Optum Financial Services, reported that an employee of its subcontractor mailed the protected health information (PHI) of 2,124 individuals to the wrong individuals. The PHI involved clinical, demographic and financial information. The BA notified HHS, the affected individuals, and the media. In response to the breach, the BA’s subcontractor implemented additional technical and administrative safeguards and retrained the applicable workforce member to better protect PHI.

The source's own words, from the revision above.

Figures, per source

  • 2,124 individuals affected (total reported), according to the HHS Office for Civil Rights breach portal, source date Nov. 13, 2025, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

  • Submission date (HHS Office for Civil Rights breach portal)
  • Observed by BreachRecords (revision 9093)
  • Approved by a reviewer

Organizations linked by a reviewer

  • Optum Financial Services Named as a service provider Provisional: identity as filed, not yet matched to the directory Linked 2026-10-19, method provisional.

Archived evidence

  • 3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
    text/csv, 5,530,996 bytes, retrieved from HHS Office for Civil Rights breach portal, 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

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