HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of April 30, 2014.
- Organization as reported
- OptumRx, IL
- Entity type as reported
- Business Associate
- Category as reported
Theft
- Location of information as reported
- Paper/Films
- Submission date
- April 30, 2014
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 15090, row:6229)
- Archived copy
- Held in the private archive (provenance)
An employee of the covered entity's (CE) business associate (BA) mistakenly mailed protected health information (PHI) to other individuals due to a human error in sorting the data contained in an Excel spreadsheet. The mailing affected 5,696 individuals and included names and prescription drug names. The BA provided breach notification to the affected individuals, HHS, and the media. As a result of OCR's investigation, OCR verified that the CE had a proper BA agreement in place that restricted the BA's use and disclosure of PHI and required the BA to safeguard all PHI. OCR obtained assurances that the BA completed the corrective actions noted above. The BA also stated that it has developed a plan to improve safeguards by implementing additional quality checks and controls for mailings.