HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Nov. 12, 2020.
- Organization as reported
- ProMedica Bixby Hospital, MI
- Entity type as reported
- Healthcare Provider
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Electronic Medical Record
- Submission date
- Nov. 12, 2020
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 12512, row:3651)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), ProMedica Bixby Hospital, reported that multiple employees impermissibly accessed the protected health information (PHI) of 3,472 individuals without a business or clinical reason. The PHI involved included names, addresses, dates of birth, health insurance information, diagnoses, lab results, medications, and other treatment information. In response to the breach, the CE notified HHS, the affected individuals, the media, and posted substitute notice on its website. In its mitigation efforts, the CE offered complimentary credit monitoring services, established a call center for questions or concerns, sanctioned the employees involved, and retrained its workforce.