HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of March 18, 2024.
- Organization as reported
- RxBenefits, Inc., AL
- Entity type as reported
- Business Associate
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- March 18, 2024
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 10061, row:1200)
- Archived copy
- Held in the private archive (provenance)
The business associate (BA), RxBenefits, reported that a workforce member mailed the protected health information (PHI) of 3,396 individuals to the wrong recipients. The PHI involved included names, addresses, health insurance information, and medication type. The BA notified HHS, affected individuals, the media, and provided substitute notice on its website. In response to the breach the BA retrained the workforce member on mail merge procedures and implemented quarterly privacy training to all staff. OCR provided technical assistance regarding the HIPAA Rules.