HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Oct. 3, 2019.
- Organization as reported
- San Francisco Department of Public Health, CA
- Entity type as reported
- Healthcare Provider
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- Oct. 3, 2019
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 13198, row:4337)
- Archived copy
- Held in the private archive (provenance)
On November 14, 2018, the covered entity (CE), San Francisco Department of Public Health, filed a breach notification report after discovering a computer error that caused its business associate (BA), Alluma, to mislabel letters and send them to the wrong people. This incident affected the protected health information (PHI) of 622 individuals and included paper records and films that contained demographic information. The CE provided breach notification to HHS, affected individuals, and the media. Following the breach, the CE investigated the incident and implemented new technical safeguards. OCR obtained copies of the CE’s policies and procedures, documentation of administrative safeguards, and its BA agreement. As a result of OCR’s investigation, the CE added a step to its quality control process for renewal notices.