HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of May 3, 2022.
- Organization as reported
- Shutterfly, LLC, CA
- Entity type as reported
- Business Associate
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- May 3, 2022
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 11485, row:2624)
- Archived copy
- Held in the private archive (provenance)
The business associate (BA), Shutterfly, LLC, reported that an employee mailed the protected health information (PHI) of 2,641 individuals to the wrong recipients. The PHI involved included names, addresses, diagnoses, health insurance information, and claims and other treatment information. The BA notified HHS and the affected individuals. In response to the breach, the BA implemented additional technical safeguards, revised its policies and procedures, and retrained its employees.