HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of June 24, 2021.
- Organization as reported
- Smile Brands, Inc., CA
- Entity type as reported
- Business Associate
- Category as reported
Hacking/IT Incident
- Location of information as reported
- Network Server
- Submission date
- June 24, 2021
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 12055, row:3194)
- Archived copy
- Held in the private archive (provenance)
The business associate (BA), Smile Brands, reported that it experienced a ransomware incident that affected the protected health information (PHI) of 2,592,494 individuals. The PHI involved included names, dates of birth, addresses, Social Security numbers, diagnoses, and lab results. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA offered free credit monitoring services and implemented additional technical and administrative safeguards to better protect sensitive data.