HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of April 24, 2014.
- Organization as reported
- Sorenson Communications/CaptionCall Group Health Plan, UT
- Entity type as reported
- Health Plan
- Category as reported
Hacking/IT Incident
- Location of information as reported
- Network Server
- Submission date
- April 24, 2014
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 15100, row:6239)
- Archived copy
- Held in the private archive (provenance)
Sorenson Communications filed a breach report on behalf of its CaptionCall Group Health Plan indicating that, between February 20 and March 3, 2014, an unknown third party hacked into the CaptionCall account with Sorenson’s payroll vendor which compromised employment-related information gathered by Sorenson from and about its employees, their dependents, beneficiaries, and/or emergency contacts. The breach affected approximately 9,800 individuals. Sorenson provided notice to HHS, affected individuals, and the media. After verifying the circumstances of the breach and the character of the breached information, OCR closed the breach upon determining that the hacked data constituted employment records, which are excluded from the definition of PHI.