HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Oct. 25, 2019.
- Organization as reported
- The Kroger Co., for itself and its affiliates and subsidiaries, OH
- Entity type as reported
- Healthcare Provider
- Category as reported
Loss
- Location of information as reported
- Paper/Films
- Submission date
- Oct. 25, 2019
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 13155, row:4294)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), The Kroger Company, reported that a shipping service lost a box of patient records containing the protected health information (PHI) of approximately 4,812 individuals. The records were being shipped from its off-site storage facility; however, the off-site storage vendor shipped more than the PHI requested. The PHI involved included names, prescription numbers, and health insurance information. The CE notified HHS, affected individuals, the media, and provided a toll-free number for questions or concerns. The CE implemented additional administrative safeguards and retrained its staff. OCR obtained documentation that the CE implemented the corrective actions noted.