Regulator-posted notice

Breach notice filed by The Prudential Insurance Company of America (March 2020)

Organization named: The Prudential Insurance Company of America Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Hacking/IT Incident

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS Office for Civil Rights breach portal with a submission date of March 11, 2020.

Organization as reported: The Prudential Insurance Company of America, NJ
Entity type as reported: Health Plan
Category as reported: Hacking/IT Incident
Location of information as reported: Network Server
Submission date: March 11, 2020
Observed by BreachRecords: 2026-10-18 16:15 UTC (revision 12970, row:4109)
Archived copy: Held in the private archive (provenance)

The covered entity (CE), Prudential Insurance Company of America, reported that its business associate (BA) experienced a malware attack that affected the electronic protected health information (ePHI) of 1,945 individuals. The ePHI involved included names, mailing addresses, email addresses, Social Security numbers, and financial information. The CE notified HHS and affected individuals and provided complimentary credit monitoring services. In response to the breach, the BA implemented additional technical safeguards to better protect ePHI.
The source's own words, from the revision above.

Figures, per source

1,945 individuals affected (total reported), according to the HHS Office for Civil Rights breach portal, source date March 11, 2020, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

2020-03-11Submission date (HHS Office for Civil Rights breach portal)
2026-10-18Observed by BreachRecords (revision 12970)
2026-10-19Approved by a reviewer

Organizations linked by a reviewer

The Prudential Insurance Company of America Named as the covered entity Provisional: identity as filed, not yet matched to the directory Linked 2026-10-19, method provisional.

Archived evidence

3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
text/csv, 5,530,996 bytes, retrieved from HHS Office for Civil Rights breach portal, 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

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