HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of Jan. 7, 2022.
- Organization as reported
- TTEC Healthcare Solutions, CO
- Entity type as reported
- Business Associate
- Category as reported
Hacking/IT Incident
- Location of information as reported
- Network Server
- Submission date
- Jan. 7, 2022
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 11684, row:2823)
- Archived copy
- Held in the private archive (provenance)
The business associate (BA), TTEC Healthcare Solutions, reported that it was the victim of a ransomware attack affecting the protected health information (PHI) of 86,305 individuals. The PHI involved included names, Social Security numbers, drivers’ license numbers, dates of birth, and addresses. The BA notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA implemented additional administrative, technical, and security safeguards to better protect its PHI. OCR provided technical assistance to the BA regarding the HIPAA Security Rule.