HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of Aug. 30, 2023.
- Organization as reported
- TTEC Healthcare Solutions, CO
- Entity type as reported
- Business Associate
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Network Server
- Submission date
- Aug. 30, 2023
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 10487, row:1626)
- Archived copy
- Held in the private archive (provenance)
The business associate (BA), TTEC Healthcare Solutions, reported that one of its employees impermissibly shared access to the protected health information (PHI) of 2,953 individuals with an unauthorized individual. The PHI involved included names, Social Security numbers, addresses, drivers’ license numbers, and dates of birth. The CE notified HHS, affected individuals, the media, and provided substitute notice. In response to the breach, the BA provided complimentary credit monitoring services and implemented additional administrative and technical safeguards to better protect PHI.