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Regulator-posted notice

Breach notice filed by United Healthcare Services, Inc. Single Affiliated Covered Entity (December 2023)

Organization named: United Healthcare Services, Inc. Single Affiliated Covered Entity Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Hacking/IT Incident

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS Office for Civil Rights breach portal with a submission date of Dec. 8, 2023.

Organization as reported
United Healthcare Services, Inc. Single Affiliated Covered Entity, CT
Entity type as reported
Health Plan
Category as reported
Hacking/IT Incident
Location of information as reported
Email
Submission date
Dec. 8, 2023
Observed by BreachRecords
2026-10-18 16:15 UTC (revision 10289, row:1428)
Archived copy
Held in the private archive (provenance)

The covered entity (CE), United Healthcare Services, reported that it impermissibly disclosed the protected health information (PHI) of 4,264 individuals to a business associate (BA). An employee of the BA was then subjected to an email phishing scheme that compromised this PHI. The PHI involved included names, addresses, birthdates, Social Security numbers, and health insurance and other treatment information. The CE notified HHS, affected individuals, and the media. In response to the breach, the CE offered free credit monitoring services. Staff were also retrained in its requirements to protect and secure PHI.

The source's own words, from the revision above.

Figures, per source

  • 4,264 individuals affected (total reported), according to the HHS Office for Civil Rights breach portal, source date Dec. 8, 2023, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

  • Submission date (HHS Office for Civil Rights breach portal)
  • Observed by BreachRecords (revision 10289)
  • Approved by a reviewer

Organizations linked by a reviewer

Archived evidence

  • 3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
    text/csv, 5,530,996 bytes, retrieved from HHS Office for Civil Rights breach portal, 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

Request a correction

A record that disagrees with its source, names the wrong organization or duplicates another is corrected after review. This form is about Breach notice filed by United Healthcare Services, Inc. Single Affiliated Covered Entity (December 2023). We acknowledge every request within two business days. We reply by email.

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