HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of April 10, 2018.
- Organization as reported
- UnitedHealth Group, MN
- Entity type as reported
- Health Plan
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- April 10, 2018
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 13862, row:5001)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), UnitedHealth Group, reported that an employee of its business associate (BA) mistakenly mailed the protected health information (PHI) of 896 individuals to the wrong recipients. The PHI involved included names, dates of birth, medical information, and financial and health insurance information. The CE notified HHS and the affected individuals and provided complimentary credit monitoring services. In its mitigation efforts, the BA implemented additional technical safeguards to better protect PHI and retrained its staff on the requirement to safeguard PHI.