HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of May 4, 2016.
- Organization as reported
- UnitedHealth Group Single Affiliated Covered Entity (SACE), MN
- Entity type as reported
- Health Plan
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- May 4, 2016
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 14538, row:5677)
- Archived copy
- Held in the private archive (provenance)
United Health Group (UHG), the covered entity (CE), reported that names of members of its Louisiana Medicaid Plan were incorrectly matched with the wrong addresses, which resulted in letters being mailed to the incorrect recipients. The breach affected approximately 5,330 individuals. The protected health information (PHI) involved included names, treatment information, and claims information. UHG notified OCR, all affected individuals, and prominent media outlets. Individuals affected by the breach were offered one year of free identity theft services. UHG is working on an automated solution to resolve mailing errors. Additionally, the CE provided OCR documentation to substantiate all of the corrective action steps taken.