HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of May 1, 2024.
- Organization as reported
- UnitedHealthcare Insurance Company, CT
- Entity type as reported
- Business Associate
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- May 1, 2024
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 9934, row:1073)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), UnitedHealthcare Insurance Company, reported that an employee of its business associate (BA) mailed the protected health information (PHI) of 16,665 individuals to the wrong recipients. The CE notified HHS, the affected individuals, and the media. In response to the breach, the CE and BA implemented additional administrative, technical, and security safeguards. Staff were retrained.