HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of April 18, 2014.
- Organization as reported
- VGM Homelink, IA
- Entity type as reported
- Business Associate
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Paper/Films
- Submission date
- April 18, 2014
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 15107, row:6246)
- Archived copy
- Held in the private archive (provenance)
A business associate (BA), Tri State Adjustments, of the covered entity (CE), VGM Homelink, committed a programing error which resulted in individuals receiving the wrong billing statements. This breach affected approximately 1,400 individuals and included patients’ names, addresses, insurance information, and the medical equipment provided to them. The CE provided breach notification to HHS, affected individuals, and the media, and placed a notification about the breach on its website. The CE required its BA to implement new safeguards to prevent a similar breach from occurring. As a result of OCR’s investigation, the CE had its BA update its policy and procedures for Breach Rule notification.