HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS Office for Civil Rights breach portal with a submission date of Feb. 26, 2021.
- Organization as reported
- Volunteer State Health Plan, Inc. d/b/a BlueCare Tennessee, TN
- Entity type as reported
- Business Associate
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Other
- Submission date
- Feb. 26, 2021
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 12330, row:3469)
- Archived copy
- Held in the private archive (provenance)
The covered entity (CE), Volunteer State Health Plan, Inc. dba BlueCare Tennessee, reported that an employee inadvertently sent text messages that contained the electronic protected health information (ePHI) of 1,435 individuals. The ePHI involved included names and health insurance information. The CE notified HHS, affected individuals, and the media. The CE also provided complimentary credit monitoring services. In response to the breach, the CE revised its policies and procedures and retrained its staff to better protect its ePHI.