HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice
Posted on the HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) with a submission date of March 1, 2016.
- Organization as reported
- Walmart Stores, Inc., AR
- Entity type as reported
- Healthcare Provider
- Category as reported
Unauthorized Access/Disclosure
- Location of information as reported
- Electronic Medical Record
- Submission date
- March 1, 2016
- Observed by BreachRecords
- 2026-10-18 16:15 UTC (revision 14601, row:5740)
- Archived copy
- Held in the private archive (provenance)
Walmart Stores, Inc. (Walmart), the covered entity (CE), discovered that a software change on its computer system caused a technical error that resulted in the electronic protected health information (ePHI) to be viewable on its online pharmacy account portal. This breach affected 4,800 individuals and the ePHI involved included names, addresses, phone numbers, email addresses, prescriptions, insurance information, treatment information and the last four digits of its patients' credit card numbers. Walmart notified all affected individuals and offered identity theft protection services. As a result of this incident, Walmart conducted an internal investigation and implemented additional privacy and security measures. It also created a cross-functional team of subject matter experts to be used when migrating to new technologies or when undertaking significant redesign efforts. OCR obtained assurances from Walmart that it implemented the actions noted above.