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Regulator-posted notice

Breach notice filed by Warby Parker Inc. (f/k/a JAND Inc. d/b/a Warby Parker) (December 2018)

Organization named: Warby Parker Inc. (f/k/a JAND Inc. d/b/a Warby Parker) Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Hacking/IT Incident

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS Office for Civil Rights breach portal with a submission date of Dec. 20, 2018.

Organization as reported
Warby Parker Inc. (f/k/a JAND Inc. d/b/a Warby Parker), NY
Entity type as reported
Healthcare Provider
Category as reported
Hacking/IT Incident
Location of information as reported
Network Server
Submission date
Dec. 20, 2018
Observed by BreachRecords
2026-10-18 16:15 UTC (revision 13591, row:4730)
Archived copy
Held in the private archive (provenance)

Today, the U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR) announced a $1,500,000 civil money penalty against Warby Parker, Inc., a manufacturer and online retailer of prescription and non-prescription eyewear, concerning violations of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Security Rule, following the receipt of a breach report regarding the unauthorized access by one or more third parties to customer accounts. OCR enforces the HIPAA Privacy, Security, and Breach Notification Rules (the HIPAA Rules), which set forth the requirements that covered entities (health plans, health care clearinghouses, and most health care providers), and business associates must follow to protect the privacy and security of protected health information (PHI). The HIPAA Security Rule establishes national standards to protect individuals' electronic PHI (ePHI) that is created, received, used, disclosed, maintained, or transmitted by a covered entity. It also requires appropriate administrative, physical, and technical safeguards to ensure the confidentiality, integrity, availability, and security of ePHI. The civil money penalty resolves OCR’s investigation concerning this breach investigation. “Identifying and addressing potential risks and vulnerabilities to electronic protected health information is necessary for effective cybersecurity and compliance with the HIPAA Security Rule,” said OCR Acting Director Anthony Archeval. “Protecting individuals’ electronic health information means regulated entities need to be vigilant in implementing and complying with the Security Rule requirements before they experience a breach.” In December 2018, OCR initiated an investigation following receipt of a breach report filed by Warby Parker. The report stated that in November 2018, Warby Parker became aware of unusual, attempted log-in activity on its website. Warby Parker reported that between September 25, 2018, and November 30,…

The source's own words, from the revision above.

Figures, per source

  • 197,986 individuals affected (total reported), according to the HHS Office for Civil Rights breach portal, source date Dec. 20, 2018, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

  • Submission date (HHS Office for Civil Rights breach portal)
  • Observed by BreachRecords (revision 13591)
  • Approved by a reviewer

Organizations linked by a reviewer

Archived evidence

  • 3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
    text/csv, 5,530,996 bytes, retrieved from HHS Office for Civil Rights breach portal, 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

Request a correction

A record that disagrees with its source, names the wrong organization or duplicates another is corrected after review. This form is about Breach notice filed by Warby Parker Inc. (f/k/a JAND Inc. d/b/a Warby Parker) (December 2018). We acknowledge every request within two business days. We reply by email.

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