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Regulator-posted notice

Breach notice filed by Western Health Advantage (December 2019)

Organization named: Western Health Advantage Provisional: identity as filed, not yet matched to the directory
Type as the source lists it: Unauthorized Access/Disclosure

What the sources say

HHS OCR breach portal (HIPAA breaches affecting 500 or more individuals) Primary notice

Posted on the HHS Office for Civil Rights breach portal with a submission date of Dec. 13, 2019.

Organization as reported
Western Health Advantage, CA
Entity type as reported
Health Plan
Category as reported
Unauthorized Access/Disclosure
Location of information as reported
Network Server
Submission date
Dec. 13, 2019
Observed by BreachRecords
2026-10-18 16:15 UTC (revision 13087, row:4226)
Archived copy
Held in the private archive (provenance)

Cognizant TriZetto Software Group, Inc., a business associate (BA) of Western Health Advantage, experienced a communication error while performing routine maintenance on its servers which allowed another covered entity to inadvertently download the electronic protected health information (ePHI) of 869 individuals. The ePHI involved included names, birthdates, addresses, diagnoses, clinical information, and other treatment information. The CE notified HHS, affected individuals, and the media. In its mitigation efforts, the BA implemented additional technical safeguards to better protect its ePHI.

The source's own words, from the revision above.

Figures, per source

  • 869 individuals affected (total reported), according to the HHS Office for Civil Rights breach portal, source date Dec. 13, 2019, revision observed 2026-10-18.

Each figure is one source's figure with the basis that source gave. Figures from different sources are shown side by side and are not added, averaged or chosen between.

Timeline

Source dates are the dates the sources give. Observation dates are when BreachRecords recorded each revision.

  • Submission date (HHS Office for Civil Rights breach portal)
  • Observed by BreachRecords (revision 13087)
  • Approved by a reviewer

Organizations linked by a reviewer

  • Western Health Advantage Named as the covered entity Provisional: identity as filed, not yet matched to the directory Linked 2026-10-19, method provisional.

Archived evidence

  • 3dbc27dd5742e041cc1e7fe18cc669e2901fbd3b86b7007ed27948ff4d406e1f
    text/csv, 5,530,996 bytes, retrieved from HHS Office for Civil Rights breach portal, 2026-10-18 16:15 UTC. Archived privately · Provenance · Source page

Records reflect source filings as of the dates shown. BreachRecords is not a regulator.

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